Slide 1
Your ProQuest Dialog™ invoice comes monthly. Do you and your Accounts Payable staff understand what you see? Do you get the line items and the bottom line? This brief At a Glance Module takes a typical Transactional invoice and sums it all up.
Slide 2
Invoices go out at the beginning of each month. For example May usage is billed in early June. All ProQuest Dialog invoices are based on U.S. Dollars. Customers who prefer to pay in other currencies will see a message on Page 2 that shows the equivalents in both EURO and Great British Pounds.
There are two types of invoices, depending upon the service you have chosen:
You may have a commitment plan for some databases and transactional for other files. In that case you would receive two invoices each month: one for the commitment plan and one for the transactional service.
This short module shows the Standard or Transactional plan invoice.
Slide 3
The first page gives general information, including the customer addresses, the invoice number and the date of the invoice.
Slide 4
Continuing on the first page, summary totals appear along with the due date. This is a bill for $376.50.
The bottom of the first page gives the invoice number, the order number, the date of the invoice and the ship-to and bill-to accounts.
Slide 5
The second page gives usage details. At the top right, you see the invoice number, the invoice date and the Order Number, along with the customer VAT number where applicable.
The main section itemizes details, including the access fee, which replaces DialUnits, Connect Time and telecommunications charges, output, Alerts and Saved Searches fees. Twice a year Transactional accounts will see a semi-annual service fee. This invoice includes a semi-annual service fee of $120.00 covering service from May through October 2012.
Slide 6
You can see the month for which your usage is being billed: May 2012.
If you wish to pay in currencies other than U.S. Dollars you can read the equivalents in Great British Pounds and in EUROs, along with instructions for payment by wire transfers.
Slide 7
You or your designated administrator for your ProQuest Dialog account can pull up usage details in the ProQuest Administrator Module (PAM). If you are the administrator or you have access to your company's PAM account, remember that this service requires a separate User Name and password from your ProQuest Dialog account. View the At a Glance module "Billing Invoice Details" to see how to create a usage report. Visit www.dialog.com/migration/admin.
Slide 8
The Invoice Detail Report lets you select and download a detailed list of your transactions in CSV (Excel compatible) format. Use the drop-list to find the invoice you want and press Download report.
Slide 9
Follow the Web browser dialog box to save or open an invoice in CSV format.
