Get Familiar with ProQuest Dialog
There is a wealth of training and documentation material to help you learn about the new service. Find out more about new system features and precision search capabilities under the tabs for Training and Customer Support on the Customer Information page.

Migration update

In his November Update, Tim Wahlberg explained how plans for the Dialog migration to ProQuest Dialog were in full swing.  A migration leadership team is now hard at work on this formidable task, focusing on five main aspects to ensure a smooth, successful migration:

1. Back Office — making sure each customer has the correct access to licensed databases, contract terms, user accounts and more
2. Customer Management — assessing customer migration needs and devising strategies accordingly
3. Communications — keeping every customer abreast of the migration plan and progress as well as the customer role in the process. We will use multiple communication methods based on the variety of customer situations and needs, with the Chronolog and the Dialog service login page as core tools.

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Dialog Customer Migration Planning

At Dialog migration, existing accounts and user IDs will be imported into ProQuest Dialog, and will then be available for management by the customer's account administrator. Dialog customers can begin preparing for migration now by reviewing and requesting cancellation for any user IDs or bill-tos that are no longer required.

Find out more about new system features and precision search capabilities on ProQuest Dialog under the tabs for Training and Customer Support on the Customer Information page.

Working with Alerts and Saved Searches

Prior to Dialog migration, existing alerts and saved searches will be automatically translated into ProQuest Dialog search syntax. They will then be available for further editing and refinement by the alert owner. Customers who are running alerts on Dialog now can begin preparing for migration by reviewing and deleting any alerts that are no longer required. Learn more about how to edit and manage alerts and saved searches on the new ProQuest Dialog on the Alert Management page.

More detailed information about migration planning will be made available in Q1 2013.