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The Dialog Corporation and Faulkner Information Services unite to offer high-level IT and communications management reports on Profound

London, England and Cary, N.C., 26th April, 2000: The Information Services Division of The Dialog Corporation (LSE: DLG, NASDAQ: DIAL) today announced that management and research reports from Faulkner Information Services, one of the world's respected providers of IT and communications research and advisory services, are now available to subscribers of the Profound business intelligence service.

Faulkner is providing The Dialog Corporation's Profound service with key reports from the Faulkner Advisory on Computer and Communications Technologies (FACCTS), a robust and dynamically updated management reports library that covers all areas of vital interest to today's IT and communications professionals and end-users.

The reports, the first of their kind on Profound, offer customers a collection of outstanding research covering everything from network management, electronic business and wireless communications to application development, IT asset management, Y2K and a great deal more.

"This information is the first of its kind on Profound and will be of particular interest to the IT industry" explains Ciaran Morton, President – Europe, Middle East, Africa and Asia-Pacific, The Dialog Corporation. "Profound is widely recognised as the leading source of valuable business intelligence for organisations worldwide. Now, In addition to it's accurate and comprehensive market research and strategic information, Profound offers technical based reports which include the analysis and comparison of different software and enable customers to address issues relating to technology and communications."

Faulkner Vice President Barbara Forkel supports the newfound relationship "We believe the venture between Faulkner and Dialog offers both organisations the opportunity to extend their reach and influence into new markets and better serve the information needs of clients around the globe".

With FACCTS reports customers can:

  • define technology strategies for their organisations
  • astutely assess vendor business practices and strategies
  • obtain guidance in building flexible computing and communications infrastructures
  • evaluate the impact of competitive products, pricing, and special programs
  • develop a clear understanding of how to leverage advancing technologies for ompetitive advantage
  • gain a better understanding of what the competition is planning, identify potential partners, and investigate new market opportunities
  • understand what works and what doesn't and construct business plans based on realistic assumptions about new technologies, including their pluses and minuses
  • manage their portfolio of IT and communications investments and assess their benefits and risks
  • educate new hires and keep current staff up-to-speed on emerging technologies

Reports being offered through Profound include a select and diverse mix of research from Faulkner's expansive portfolio. Titles include Windows 2000 in the Enterprise, Business-to-Business E-Commerce, E-Commerce Security, E-Mail Market Trends, Implementing Voice over IP, Java Based Application Development Technology, Frame Relay vs IP VPNs, Configuring a Virtual LAN, Cable Telephony Market Trends, Emerging Local Loop Technologies, IT Asset Management, Web-Based Network Management, IP Switching and over a hundred more.

"The addition of Faulkner Information Services to our collection of content providers highlights how we are targeting new, key markets." Concludes Morton "This fully supports Dialog's continued strategy to provide our customers with the widest range of relevant, comprehensive and high-value business content available"

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About Dialog
Dialog is the worldwide leader in providing online-based information services to organizations seeking competitive advantages in such fields as business, science, engineering, finance and law. Its products and services, such as Dialog®, Profound® and DataStar™, offer organizations the ability to precisely retrieve data from more than 800 million unique records, accessible via the Internet or through delivery to enterprise Intranets. For almost three decades, Dialog's brands have been known for their breadth and depth of content, precision searching and speed. The Winter Corporation recently recognized Dialog for its breadth and depth of content when they named the company the Grand Prize-winner in the Database Scalability Program 2000.

Headquartered in Cary, N.C., USA, with direct operations in 30 countries, Dialog products are used by more than 20,000 corporate customers in over 100 countries. Dialog is a subsidiary of The Thomson Corporation, a leading global e-information and solutions company in the business and professional marketplace with 2000 revenues of approximately $6 billion. The Corporation's common shares are listed on the Toronto (TSE:TOC) and London stock exchanges.

For more information about Dialog, call 1-800-3-DIALOG or visit www.dialog.com. For more information about Thomson, visit www.thomson.com.

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All designated trademarks used herein are the property of The Dialog Corporation or its subsidiaries. Registered marks are registered by The Dialog Corporation or its subsidiaries, U.S. Patent and Trademark Office. All other marks are trademarks or registered trademarks of their respective owners.

Faulkner Information Services
Faulkner (www.faulkner.com) is a respected provider of IT and communications research and advisory services. The company's origin in high technology publishing dates back to the late 1960's, making it one of the industry's most enduring information pioneers.

Faulkner's community of dedicated analysts, researchers, and technologists continually track the events and trends that are shaping and redefining the IT and communications industries. They write reports that help technology professionals and end-users quickly get a grasp of the business and technological implications surrounding the frequent shifts in the marketplace. And they offer unbiased and straightforward intelligence about the products, services, and vendors leading the charge.

Faulkner's principal services include: The Faulkner Advisory on Computer and Communications Technologies (FACCTS), Enterprise Communications, and TELEscope.

Media contacts

For further information on Faulkner Information Services contact:
Barbara Forkel
VP, Faulkner Information Services
+001 1 856 662 2070
bforkel@faulkner.com

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+1 248.349.7810


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