Update from Tim Wahlberg

Tim Wahlberg shares progress on the roadmap for ProQuest Dialog along with feedback from Advisory Board members and regional customer meetings. Comments such as, “I am so much more comfortable with where the new platform is going for power searchers...” indicate we are on the right path.

Since my last message, we’ve been busy executing on our product roadmap and validating our progress with our customers. Our September release of ProQuest Dialog™ focused primarily on Alerts features. Moving forward we will continue to place priority on enhancing Alerts performance and additional precision search features, as well as building out our broad base of content. With every release, we are confident we are one step closer to offering the most powerful precision search tool allowing you to quickly find, organize and share the right information.

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Migration update

In his November Update, Tim Wahlberg explained how plans for the Dialog migration to ProQuest Dialog were in full swing.  A migration leadership team is now hard at work on this formidable task, focusing on five main aspects to ensure a smooth, successful migration:

1. Back Office — making sure each customer has the correct access to licensed databases, contract terms, user accounts and more
2. Customer Management — assessing customer migration needs and devising strategies accordingly
3. Communications — keeping every customer abreast of the migration plan and progress as well as the customer role in the process. We will use multiple communication methods based on the variety of customer situations and needs, with the Chronolog and the Dialog service login page as core tools.

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